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Golden State Home Improvement Network
Terms and Conditions

This Web site is offered to you, conditioned on your acceptance without modification, of the following terms, conditions, and notices contained in this agreement (the "Terms and Conditions"). Your use of this Web site constitutes your agreement to all such terms, conditions, and notices in effect at such time. If you have any questions regarding these Terms & Conditions, you may contact us at (800) 441-0804. We may amend these Terms & Conditions at any time; changes or amendments will be posted at the bottom of this page for public view and be considered upon such posting. These Terms & Conditions were last updated on 05/28/08.

1) At Golden State Home Improvement Network we are committed to making your total experience a positive one. Upon entering your information and the request for which you would like a service professional, we will provide you with a service professionals in your area, if any, who may be interested in fulfilling your service need.

However, we do not guarantee that we will be able to match your service needs with a service professional or that there are service professionals in your area that either are capable or willing to complete your service needs. Although we take certain steps to examine the credentials of our listed service professionals, we make no guarantees or representations regarding the skills or representations of such service professional or the quality of the job that he or she may perform for you if you elect to retain their services. Golden State Home Improvement Network does not endorse or recommend the services of any particular service professional. It is entirely up to you to enter into a direct contract or otherwise reach agreement with a service professional, and we do not guarantee or warrant their performance on the job or the outcome or quality of the services performed. The service professionals are not employees or agents of Golden State Home Improvement Network, nor is Golden State Home Improvement Network an agent of the service professionals. Golden State Home Improvement Network does not perform, and is not responsible for, any of the services requested by you in your service request. Your rights under contracts you enter into with service professionals are governed by the terms of such contracts and by applicable federal, state, provincial and local laws. Should you have a dispute with any service professional, you must address such dispute with the service professional directly.

2) INFORMATION YOU PROVIDE TO US. Upon using the Golden State Home Improvement Network services, you will be prompted to disclose certain information about yourself and your service requirements, and you will be able to store information, such as home services records, on our Web site. Some of this information will be sent to service professionals who will need this information to respond to you or to other persons or entities in connection with our business. By providing this information to us, or by submitting a service request, you are requesting, and you expressly consent to being contacted by us and by our service professionals and providers via phone, fax, email, mail or other reasonable means, at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable "Do Not Call" list, in order that we may provide the services set forth on our site, to service your account, to reasonably address matters pertaining to your account or for other purposes reasonably related to your service request and our business, including marketing related emails. You agree that by completing a service request, you are entering into a business relationship with Golden State Home Improvement Network and its partners and thus agree to be contacted by Golden State Home Improvement Network and/or its partners.

3) SERVICE PROFESSIONAL PRESCREENING PROCEDURES AND DISCLAIMERS. Goldenstatehomeimprovementnetwork.com uses the following criteria as part of its registration enrollment process ("registration") for new service professionals applying for membership in our network:

Licensing – Golden State Home Improvement Network confirms at the time of a service professionals registration, that a prospective new service professional members have all applicable required state-level trade licensing. We recommend you confirm these licensing requirements with the business and the state of California. We recommend you confirm these licensing requirements before proceeding with your project. Larger projects often require the use of sub-contractors for specific types of work (for example, a kitchen remodel may require an electrician or plumber). We recommend you verify that all the sub-contractors doing work on your project carry the appropriate licensing. Given the unique nature of California licensing, Golden State Home Improvement Network relies on representations of service professionals that are using a California General building contracting license to cover home improvement tasks that such service professionals are performing more than one task as defined and required by California licensing rules. We always recommend that you ask the business to provide you with a copy of their license.

Insurance/Bonding - Where relevant, Golden State Home Improvement Network confirms general liability insurance coverage or bonding information (for non licensed service professionals), presented by member service professionals in their profiles at the time of their registration with Golden State Home Improvement Network. Golden State Home Improvement Network confirms such coverage via the service professional’s insurance agent.

State Business Filings* - For business types that require a Secretary of State filing, we confirm that the service professional is in good standing in the state of California. This check applies to service professionals that are corporations and Limited Liability Companies (LLC’s).

Sex Offender Search* - We check the state’s official Sex Offender web site, to confirm that there is not a match based solely on the name of the owner/principal of the company. We do not run sex offender searches in any other states. Please note that only a fingerprint match can guarantee an accurate match for a sex offender search. We recommend that you check the applicable state sex offender website for any individual that will be performing work in your home.

Verify Customer References - Golden State Home Improvement Network requests and contacts previous customer references provided by the business to solicit performance feedback from consumers with whom the service professional has worked.

NOTE: Member service professional information confirmed at the time of enrollment as described above may change or expire over time; while Golden State Home Improvement Network attempts to maintain accurate and up-to-date information, and confirms changes when notified, we perform screening at the time the service professional applies for membership in our network, and annually thereafter. We cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented in the service professional's profile is still current and/or acceptable to you.

Call Golden State Home Improvement Network at
1-800-441-0804 or email us at
info@goldenstatehomeimprovementnetwork.com

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Terms & Conditions